As wildfires continue to affect parts of Los Angeles and its surrounding areas, we want to assure our customers that the safety and integrity of your data remain our top priority. Our data center in Los Angeles is currently unaffected by the fires, and we are actively monitoring the situation with the utmost diligence.
Staying Ahead of the Situation
To ensure the safety of our Los Angeles data center and uninterrupted service for our customers, we are actively implementing a multi-layered approach to stay ahead of the evolving wildfire situation.
Satellite Monitoring for Real-Time Updates
Our team utilizes cutting-edge satellite imaging and fire mapping technologies to track the progression of the fires. By analyzing critical data such as wind patterns, fire proximity, and containment updates, we stay informed in real time, enabling us to make proactive, informed decisions to safeguard our infrastructure.
Close Collaboration with the LAFD
We maintain close communication with the Los Angeles Fire Department (LAFD) to receive timely updates about local developments. Their expert insights are vital in shaping our emergency response strategies, ensuring we are prepared to respond swiftly if conditions change.
Proactive Data Center Safety Measures
Our LA data center is designed with resilience in mind. It features robust fire suppression systems, state-of-the-art cooling technologies, and advanced power redundancy to ensure continuous operations even in the face of external threats. Additionally, the facility is engineered to withstand a range of natural disasters, including wildfires, providing an extra layer of protection for your critical data and operations.
Built for Resilience: Your Data, Always Safe
Our infrastructure is designed to ensure uninterrupted service and maximum resilience, even during critical events. Here’s how we keep your data and operations secure, no matter the circumstances.
Your data is never confined to a single location. We utilize a multi-region backup system and failover mechanisms, ensuring that if one data center faces challenges, operations can seamlessly migrate to another IMS – Cloud data center. For our LA data center customers, the closest backup facility is located in Santa Clara, providing immediate redundancy.
Our dedicated network operations team is on constant alert, ready to act in any situation. From coordinating with emergency services to proactively activating contingency plans, our team ensures there are no interruptions to your service.
With robust disaster recovery systems in place, your critical systems and data remain protected, no matter the scale or type of disruption. In the event that we are ordered to evacuate our Los Angeles data center, all customer data will be automatically migrated to our Santa Clara facility without any action required from our customers. This seamless migration process has been successfully executed in the past—such as when we responded to cyberattacks targeting Israel by migrating customer data to our EU and US regions.
Additional Support During This Period
To provide extra peace of mind during the current wildfire situation, we are implementing 100% backups for all compute instances located in our Los Angeles data center until the crisis has passed. This ensures an added layer of protection, just in case.
We are committed to protecting your data and ensuring uninterrupted operations, even in the face of unforeseen events. Rest assured, your business is in capable hands, and we’ll continue to deliver the reliable service you trust.
Partnering for Peace of Mind
We understand that natural disasters like wildfires can be a source of anxiety for our customers.
However, you can rely on us to maintain the highest levels of availability, security, and transparency. Our team is fully committed to ensuring your data and services remain unaffected, no matter the challenges we face.
If you have any specific concerns or questions about how these events may impact your operations, don’t hesitate to reach out to our support team. We’re here to provide answers and reassurance, every step of the way.
A Message of Support
As wildfires continue to devastate parts of Los Angeles and surrounding areas, our hearts are with those directly affected by this tragedy. We extend our deepest sympathies to the families and individuals who have lost their homes, cherished belongings, and places of safety. The destruction caused by these fires is a sobering reminder of the unpredictable forces of nature and the resilience required to rebuild in their wake.
We also want to express our profound gratitude to the courageous heroes on the front lines—the firefighters, emergency personnel, and first responders. Their tireless efforts to protect lives and property, often at great personal risk, are nothing short of extraordinary. These brave individuals work around the clock to battle the flames, assist those in need, and safeguard our communities. Their commitment and selflessness inspire us all, and we stand in awe of their dedication.
